By-law & Regulatory Services

(Source: City of Ottawa)

Through its enforcement efforts, Ottawa’s By-law and Regulatory Services Branch keep roads and bus routes clear, ensure private properties are properly maintained and allow residents and visitors to enjoy smoke-free environments.

The most efficient way to register a request for service is to call 3-1-1.

By-law and Regulatory Services is responsible for ensuring compliance with citywide regulatory by-laws that address:

  • Animal care and control;
  • Business and lottery licensing;
  • Fences;
  • Graffiti;
  • Noise;
  • Property standards and maintenance;
  • Signs;
  • Smoke-free areas;
  • Taxis;
  • Traffic and parking;
  • Use and care of roads; and
  • Zoning