City resources for Ottawa food establishments

(Source: City of Ottawa)

Are you planning to open a restaurant, bakery, café, butcher shop or another type of food establishment? If so, the City of Ottawa has resources to assist business owners who are starting to plan and operate a new food establishment business.

The Business Information Officer (BIO) is your single point of contact with the city to get all the information you need to apply for the required licences and permits for your new food establishment.

Specifically, the BIO can help you:

  • Apply for applicable licences and permits and follow up as required
  • Outline estimated time and costs
  • Create a personalized roadmap for your new food establishment
  • Connect you with the proper City departments throughout the process

Want to meet with the BIO?

Book an appointment to meet with the BIO in person by completing a short online questionnaire. The BIO can meet you at any one of ServiceOttawa Client Service Centres.

Want to learn more about the Business Ambassador Service? E-mail the BIO at