October’s Networking Breakfast, held in celebration of Small Business Month and hosted by the Vanier BIA and Downtown Rideau BIA, featured a panel discussion with industry leaders Pat Nicastro, Corey Hackett, Kathe Forsyth-Seguin, Anna Bélanger, and Sarah Chown, who shared valuable lessons learned during the pandemic.
Sarah Chown, manager of Metropolitain Brasserie, highlighted the remarkable unity within the restaurant community during and after the pandemic. “It became clear that we all faced similar challenges and could find solutions together,” she remarked. “That spirit of cooperation has continued and has benefited many in the restaurant industry.”
Anna Bélanger, who operates three massage therapy clinics in Ottawa, shared her experience of being forced to close one location. She found innovative ways to support both the community and herself through self-care and volunteering.
Others faced significant changes in their business operations. Corey Hocket, owner of Top of the World, recently closed his 31-year-old establishment, noting, “My suppliers became my competition.” With shrinking margins and increasing expenses, he felt that closing the physical store was the only viable option left. In contrast, Kate Forsyth-Seguin, who opened two restaurants since 2022, saw new opportunities arise: “People who weren’t typically takeout customers began ordering takeout. Schoolhouse and Edinburger offer comfort food with limited seating, but we heavily focus on takeout-friendly fare.”
All panelists spoke candidly about the challenges they faced over the past four years and emphasized the importance of self-care. “You need to take time for yourself; it’s essential to step back sometimes,” advised Pat Nicastro of La Bottega. The conversation was heartfelt and honest, focusing on the positive outcomes that have emerged from their experiences.
Everyone agreed that events like these are incredibly beneficial for BIA members, fostering connection and collaboration within the community.